Suunto PC Software

I just wanted to download log files recorded on Tahko trip from my X9i to my PC. I did tried the Trek Manager software already earlier and everything worked fine; hence, I was expecting to spend 10 minutes for this.

BUT, in meanwhile I got new XP installation (XP professional SP2) and now I needed to install Trek Manager again. Naturally, I selected the latest SW version available (1.2.1). The installation went smoothly, but the Trek Manager refused to connect to X9i, the SW just hanged. After some iterations with different possible orders to connect PC, X9i, and cable to each others and few re-installations of USB drivers, I recalled that last time I installed earlier version of Trek Manager (1.1.1). Luckily also that version was still available from Suunto.

After uninstalling Trek Manager 1.2.1 and installing 1.1.1 the connection started to work and I got the logs to PC. The only strange thing is that Trek Manager shows warning “Jatkahan varoen, ei oo X9 vaan: unknown wristop” always when creating a connection – looks like someone has forgot this Finnish note into the code (I have English version of the SW).

Well, since I was already in the mood, I tried to upgrade from Trek Manager 1.1.1 to 1.2.1. The upgrade went well, but I lost the connectivity between PC and X9i again. So uninstall 1.2.1 and install 1.1.1 again. Now everything works, but it took more than 10 minutes

Is there any features in Trek Manager 1.2.1 that are missing from 1.1.1? Any hints how to get connection working with 1.2.1?

UPDATE (3 Jan 05): Suunto help desk seems to be efficient. I wrote them about the problem Yesterday at 1 pm. and Today at 11 am. they provided answer with solution to the problem. The Trek Manager cannot always automatically find the right COM port. So if you have the same problem, here is what to do:

1. Connect X9i to the PC with the USB cable
2. Check with Windows device manager that which COM port is used by Suunto
3. Open Trek Manager (if you open Trek Manager before connecting the cable to PC, Trek Manager will not find right COM port)
4. Go to X9 properties
5. Set right COM port and delay to “long”
6. Now the connection should work